There’s no denying that technology has come a long way in recent years.
However, that doesn’t stop businesses from facing IT problems that impact productivity. Given the recent dependency put forth on technology, the success of many businesses have become tethered to the technology they use. Failure to keep IT well maintained can result in:
- Income losses
- Data breaches
- Reputational damages
- Decreased competitive advantage
- And more
To learn more about the most common technology problems in business, this blog will cover the main problems with IT faced by organizations.
1. Email Spam
Business email compromise (BEC) is one of the leading causes of data breaches and resulted in nearly $2.4 billion in losses in 2021. By implementing a third-party spam filter, many organizations can overcome the majority of incoming spam issues. To add, educating employees regarding how to identify phishing emails is another way businesses curb this issue.
2. Inconsistent Network
It’s important to understand that data security isn’t just a major issue for large organizations. In fact, around 43% of cyber attacks target small businesses. With many companies working remotely, more endpoints and access points have been created within company infrastructures, creating more opportunities for penetration and unauthorized access from cybercriminals.
In addition to posing a major security threat, recurring issues are one of the leading IT problems that impacts productivity, as it depletes internal resources, time, and energy that could’ve been allocated to other tasks.
3. Data Loss and Recovery
Data loss is one of the leading IT problems in business, and unfortunately can be caused by a cascade of events, such as:
- Cyber attacks
- Human errors
- Network outages
- Technology malfunctions
For these reasons, data backup and business continuity planning is crucial to prevent the loss of data, money, and reputation.
4. Outdated Software and Hardware
Keeping infrastructure secure is challenging when using outdated OS and hardware, as they are prone to possess more liabilities (which those updates were meant to address). Additionally, the complexities of integrating new technologies into an existing network can present unforeseen challenges that impact businesses long-term, such as:
- Increased vulnerabilities
- Incompatible UI and applications
- And more
5. Rising Security Threats
Cyber threats continue to evolve in frequency and sophistication. With data breaches in the United States reaching a 17-year high, averaging $4.35 million in costs, many businesses are revising their cybersecurity strategy – and for good reason. Failure to secure an infrastructure against cyber attacks may result in:
- Major financial losses
- A loss of trade secrets
- Exposure or manipulation of sensitive client information
6. Compliance With Regulations
Business owners operating in highly regulated industries, such as healthcare and financial services, must comply with industry regulations.
For instance, large to small businesses in retail need to ensure PCI DSS compliance to better protect customer information and avoid compliance fines. How compliance impacts productivity is with the extra allocation of resources (manpower, task resources, and time) required to achieve and maintain compliance.
7. Poor Cloud Configuration
Cloud-based environments are popular amongst business leaders because they are known to:
- Add scalability
- Enhance security
- Reduce IT operating costs
- Improve business continuity
However, a poorly configured cloud environment can slow performance by prolonging regular maintenance and requiring more resources to carry out.
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Common technology issues in business can prevent a good company from becoming great.
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