Keep Your Team Productive by Quickly Resolving IT IssuesResolve IT issues the moment they strike with our helpdesk services in Seattle. Why choose Executech for IT help desk services in Seattle?
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Get more info on our managed helpdesk services |
Executech
IT Helpdesk Services in Seattle
130 Nickerson St., #300
Seattle, WA 98109
Request a Quote: (844) 977-3338
IT Helpdesk Support Services Features
Unlimited Support
Resolve All Your Technical Issues
Never have to worry about hitting your support ticket cap for the month with Executech’s IT help desk services.
We have helpdesk support covered with a team of dedicated IT consultants, you’ll never be stuck with additional fees or a lack of service.
No matter how many issues appear during your day-to-day operations, a help desk technician will always be ready to assist you.
With an average support ticket response time of 15 minutes, you’ll get the rapid resolutions you need to get back to work quickly.
24/7/365 Service
Resolve IT Problems Anytime
When IT issues arise, get your business back on track quickly with expert assistance available 24/7/365.
Trust our agile teams of IT consultants to resolve issues the minute they appear to avoid downtime and keep your business moving.
IT Security
Protect Your Data
When you outsource your IT help desk to Executech, you get more than just support for your IT issues.
Our remote support services include high-quality cybersecurity solutions at no additional cost to protect your business information:
- Virus and ransomware protection
- Patch management
- 24/7 system monitoring
- Alerting with remediation
Monthly Reports
Keep Track of IT Problems
Identify your most common IT problems with monthly executive reports.
We’ll break down your IT tickets and issue resolutions so you can see exactly where your trouble areas are.
In addition to monthly executive reports, we also include quarterly IT and satisfaction reports.
These help to identify changes in your infrastructure and ensure your satisfaction with our IT helpdesk in Seattle.
Service Level Agreements
Clear-Cut IT Help Desk Outsourcing
When you outsource your IT helpdesk to Executech, we create a Service Level Agreement (SLA) that clearly lists the expectations and coverages of our service.
When you have transparent service guidelines, you know exactly what to expect and how to best maximize the value of your helpdesk support.
Resolve IT Issues that Slow Down Your Business
Keep your business moving by outsourcing IT services to Executech.
Why Choose Executech for Seattle Helpdesk Support?
20+ YearsExperience resolving IT issues for Seattle businesses
146+Experienced IT consultants on staff
15 MinutesAverage customer response rate
Get Comprehensive IT Helpdesk Services in Seattle
Whatever your IT needs are, our experienced information technology consultants are always ready to help.
We offer end-to-end support services to cover your entire IT infrastructure, including:
- Hardware and software support
- IT planning
- Cybersecurity
- Cloud services
- VoIP services
- Network support
- And more
If you have a problem, our helpdesk experts can resolve IT support tickets within 15 minutes to get you back to work quickly.
We also avoid account handoff by assigning you a dedicated team of IT consultants who are fully committed to your IT needs.
Customized IT Support Options
No two businesses are alike. That’s why Executech offers customizable support packages, so you can get the exact service your business needs to succeed.
Create a personalized package with any degree of granular support, and get proactive assistance from a team of IT consultants dedicated to your business’s success.
From a simple part-time helpdesk to full-time IT management, we can provide the exact services you need to help you avoid paying for those you don’t.
No Contract Means No Long-Term Commitment
At Executech, we believe our outstanding helpdesk services should keep clients around instead of a signed contract.
We never use fixed-term contracts to retain our clients. The freedom to leave holds our team accountable for the highest levels of performance.
When you work with Executech, you can enjoy peace of mind knowing you can walk away at any time if you are unsatisfied with our services.
What Clients Say About Executech’s Outsourced Helpdesk Support in Seattle
“It is with great pleasure that I get to recommend Executech as an IT department for your company. We have been using Executech to help manage our technology needs for the past twelve years, and have always been completely satisfied. We recently had to do a server migration. It was the most seamless transition that we’ve ever been through! I would give them an A+! They do an excellent job and are truly rock stars of the IT world.”
Kristin Waters
|Greene's Inc
|Woods Cross, UT
“Executech provides great service to us at a reasonable price. The service we receive provides that we have them onsite once a week for several hours. This way we are able to have face-to-face professional service instead of them handling problems over the phone. We have found this to be beneficial because they are able to handle the problems quickly and without taking up our staff’s time. Executech Utah is an asset to our company and would be to any company that uses their services.”
Mary Mower
|JBA Research
|Salt Lake City, UT
