What To Do If Your IT Staff Is Quitting
Most businesses deal with turnover of their employees. Losing an employee can be a tough situation, especially if they’ve been with the company for a long time. It can be even more difficult when you lose an employee in an IT position. When an IT employee leaves, it can raise a lot of concerns such as; passwords and security access, network stability, hand off, and long-term IT solutions for your business.
If you’re worried about losing an IT employee and what that might mean for your business, there are a few things you should consider.
- Are you too dependent on just one person for your network?
- Have proper safeguards, documentation, and checks been put into place in the event of an emergency or vacancy?
- Are you or your I.T. person afraid to go on vacation because of what could happen while they’re gone?
- If your I.T. person leaves, will you know how to access the key technical parts of your business?
If you think your business would fall apart without your IT person around, then you may have a bigger problem.
To avoid these kinds of problems we recommend that every business creates thorough Standard Operating Procedures (SOPs). These SOPs should be updated regularly. They should describe in detail how your company’s technology functions on a day to day basis. Also, make sure there is more than just one person that can understand and use these SOPs. Having these processes in place will make any kind of IT employee transition run a lot smoother.
At Executech, we want every business to be confident about their technology. We provide the expertise and resources to ensure your network and computers are working no matter who is in charge.
Don’t be held hostage or lose sleep about an IT employee that’s leaving. If your business is about to lose its IT staff, or you want to ensure more safeguards and processes are in place, give us a call. We are happy to do a free assessment to ensure that your company will function with or without a full-time IT employee.
We also work together with current IT managers and employees to enhance their I.T. capabilities. Using our IT backstop services, clients can have the regular support of their in-house staff and the CTO-level knowledge of the Executech team.
Here is a story of a client using our IT backstop services. A local accounting firm hired us to work a few hours per month to supplement their one-man staff. They said, “It doesn’t make sense to hire a second person for our IT, plus we just feel like we are living on borrowed time and need to have someone in place in case of an emergency.” Two months after we had begun work with them, their tax software went down at the height of tax season. More than 50 accountants were unable to work. To make matters worse, their IT person was on vacation (his first in years) and out of mobile phone range. They called their Executech consultant, and we had them back up and running within the hour. They said, “You paid for more than a year’s worth of your services with that one call.”
We are proud to be trusted as THE IT department for hundreds of business, cities, and organizations across the Intermountain West. With Executech, you get the full range of service and knowledge that you would expect from an entire IT department. Our goal is to provide superior and comprehensive service through our friendly team of technicians. Call today to learn more: 801.253.4541
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