IT Services for Affordable Housing: Why USA Properties Fund Chose Executech as a Strategic Partner for 10+ Years

USA Properties Fund — Vertically integrated affordable multifamily real estate organization 370–380 employees across acquisitions and development, general contracting/construction, property management, capital markets, and corporate accounting | 10+ year partnership with Executech

The Challenge: Unifying Complex Systems and Reducing Risk in a Highly Regulated Environment

USA Properties Fund operates across the full real estate lifecycle—development, financing, construction, and long-term property operations. Each business unit ran on its own enterprise software, and those systems behaved like isolated islands. Producing a full operational picture meant manually stitching information together in spreadsheets, and that approach didn’t scale.

Leadership needed to:

• Simplify and unify a complex technology environment so specialized teams could operate as one organization
• Reduce cyber risk in a regulated environment where resident, financial, banking, and partner data must be protected
• Move from reactive IT decisions to strategic technology evaluation
• Build layered security that covers technology controls and the human side of cybersecurity across hundreds of varied roles

“We have enterprise level software for our general contractor, separate software for property management, and separate software used by our development team.” — Jonny Harmer, CFO, USA Properties Fund

Why Executech: A Strategic Partner, Not a Vendor

USA Properties Fund didn’t want a transactional IT relationship. They wanted a team that would learn how their divisions actually function, plan against their operational reality, and have honest conversations about what makes sense.

“We wanted someone who could come in and provide expertise, guidance and have a conversation about what makes sense. Executech is not just a vendor for us.” — Jonny Harmer, CFO

That distinction has shaped the partnership for more than a decade—planning reflects USA’s operational reality rather than generic recommendations, and success is measured by outcomes: fewer surprises, better data visibility, operational continuity, and reduced risk.

What Executech Delivered

Unifying a complex technology environment

• Mapped how each business unit’s software supports its workflow—development, construction, property management, capital markets, and corporate accounting
• Identified where data connections should exist between systems and automated those integrations
• Created repeatable reporting processes and an ongoing software review cadence so technology decisions stay strategic

Decision-grade data across the organization

• Centralized data from isolated systems so it can be combined and activated
• Reduced manual spreadsheet stitching and reporting errors
• Aligned technology evaluation with USA’s growth strategy and operational structure

“What we were lacking was a way for data housed in those systems to be brought into a central location so it could be combined and activated to make good decisions.” — Jonny Harmer, CFO

Layered cybersecurity for a regulated environment

• Implemented layered controls focused on mitigation rather than the impossible goal of eliminating every threat
• Built strong governance to protect sensitive resident, financial, and partner data
• Delivered workforce security awareness across 370+ employees in widely varied roles—from construction teams to engineers to finance

“You’re never going to eliminate cyber threats. What we have to do is focus on mitigation.” — Jonny Harmer, CFO

Outcomes

• Smoother operations — reduced manual reporting, better cross-functional visibility, and technology aligned with how each team actually works
• Stronger data — fewer reporting errors, strategic technology evaluation, and steady progress toward integrated data flows
• Reduced cybersecurity risk — strong governance, layered mitigation strategy, and an organization-wide security awareness culture
• Enterprise-grade IT governance without a full internal IT department—delivered through a strategic partnership built on alignment, consistent communication, and trust

“USA has between 370 and 380 employees with a wide variety of roles. When we have incidents, it’s not an opportunity to shame someone. It’s an opportunity to reduce future risk.” — Jonny Harmer, CFO